Frequently Asked Questions
Everything you need to know about shopping with 24-7 Games & Collectables.
How do I know if an item is authentic?
At 24-7 Games & Collectables, we specialize in high-end streetwear and limited edition apparel. Every item undergoes a multi-step authentication process by our experts to ensure it is 100% genuine before it is listed for sale.
What is your return policy for apparel and footwear?
We offer a 14-day return window for most clothing and footwear items. Products must be unworn, unwashed, and include all original tags and packaging. Please note that certain limited-release collectables may be final sale.
How long does shipping take?
Orders are typically processed within 1-2 business days. Standard shipping within the domestic region takes 3-5 business days, while express options are available at checkout for faster delivery.
Do you offer international shipping?
Yes, we ship our fashion and collectable ranges worldwide. International shipping rates and delivery times vary by destination and will be calculated during the checkout process.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern 'Buy Now, Pay Later' services like Klarna and Afterpay to make your shopping experience more flexible.
How should I choose my size?
Since we carry various international brands, sizing can vary. We provide a detailed size chart on every product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit.